Legal

Privacy notice

Last updated: October 14, 2026

This is an English translation of the Spanish version, provided for convenience. If there is any inconsistency, the Spanish version prevails.

At Moment0 we value your trust and take care of your information. This notice explains, clearly, what personal data we collect, what we use it for and what you can do about it.

1. Who is responsible for your data?

The party responsible for processing your personal data is Roberto Ministro Rangel (Jumping Panda), owner of Moment0, with address at Huertas 8, Colonia La Virgen, C.P. 52149, Metepec, Estado de México, Mexico.

You can contact us at any time:

Moment0 creates digital invitations for events.

2. What data do we collect?

Depending on how you interact with us, we may collect:

  • Contact data: your name, phone number, email address and the message you share with us when you write to us by WhatsApp or email.
  • Event data: the names, date, time, place, texts, quotes, names of parents and godparents, itinerary, dress code, music, photos and videos you send us to build your invitation.
  • Guest data: in packages with RSVP on the page, the form may ask for the guest's name, the number of attendees, dietary restrictions and a message. In the Grand Moment package, guests can also upload photos to the shared album.
  • Billing data: if you request an invoice, your name or business name, RFC (Mexican tax ID), tax regime, tax address and email.
  • Payment data: you can pay online. Payments are processed directly by our payment providers (Stripe, PayPal and Mercado Pago), under their own privacy policies. We do not store your card details: we only receive the payment confirmation and the basic details of the transaction.
  • Browsing data: technical information such as your IP address, type of device and browser, and how you interact with our site, including your clicks, scrolling, heatmaps and session replays, collected through cookies and similar technologies.

Sensitive data. The dietary restrictions your guests indicate may be related to their health or beliefs. We only ask for them if your package includes that option, we use them solely so that you can organize your event, and they are delivered only to you. By submitting the form, the guest consents to their processing for that purpose. We recommend asking your guests to share only what is necessary. Outside this case, we do not collect sensitive personal data.

3. What do we use your data for?

Necessary purposes, so we can assist you and provide the service:

  • Reply to your messages, questions and quote requests.
  • Design, deliver and keep your invitation online for the period you contracted.
  • Make the changes included in your package or that you request later.
  • Receive RSVPs and deliver them to you.
  • Manage charges, payments and invoicing.
  • Keep the site secure and prevent fraud.
  • Comply with applicable legal obligations.

Additional purposes, which are not necessary and require your consent:

  • Measure how the site is used, improve it through heatmaps and session replays, and show you relevant advertising, including remarketing.
  • Show your invitation as an example of our work on the site and on social media. We only do this if you authorize it.
  • Send you promotions and news.

You can object to the additional purposes at any time by managing your cookies or by writing to us. Refusing them does not affect the service we provide to you.

4. Cookies and similar technologies

Our site uses third-party cookies and similar technologies for two purposes:

  • Analytics: Google Analytics and Microsoft Clarity help us understand how the site is used and improve it.
  • Advertising: Microsoft Advertising and the Meta Pixel help us measure the performance of our ads and do remarketing. We manage these tags with Google Tag Manager.

Microsoft Clarity. We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our site, through behavioral metrics, heatmaps and session replays, in order to improve and promote our products and services. Usage data is captured using first- and third-party cookies and other tracking technologies, to determine the popularity of products and services and online activity. We also use this information to optimize the site, for security and fraud prevention reasons, and for advertising. By using our site, you agree that we and Microsoft may collect and use this data. To learn more about how Microsoft collects and uses your data, see the Microsoft Privacy Statement.

You can manage or delete them from your browser settings.

5. Who do we share your data with?

To operate the site and communicate with you, we rely on providers that process data on our behalf, each under its own privacy policies:

  • Site hosting: GitHub Pages.
  • Site resources: Google Fonts and Cloudflare (icons).
  • Analytics and advertising: Google (Google Analytics and Google Tag Manager), Microsoft (Clarity and Microsoft Advertising) and Meta (Pixel).
  • Messaging and files: WhatsApp (Meta), email and Google Drive, when you send us your photos and details.
  • Payments: our online payment providers (Stripe, PayPal and Mercado Pago), which process your payment data on their own behalf.

We may also disclose your information when required by law or to respond to requests from competent authorities. We do not sell your personal information. Some providers may store or process data outside Mexico.

Your invitation opens with a link. Anyone who has that link can see it, so share it only with the people you want to invite.

6. Other people's data

To build your invitation you share with us data and photos of other people, such as your family, your partner, your guests and, at events such as quinceañeras, baptisms, First Communions or baby showers, of minors. By doing so, you confirm that you have the necessary authorization to share them and, in the case of minors, that you are their mother, father or guardian, or have their permission.

7. How long do we keep your data?

Your invitation stays active for 3 months in the Essential and Classic packages, and 6 months in Spark and Grand Moment. At the end of that period, we deactivate the link and, within a reasonable time, we delete or anonymize your data and files. We keep only what the law requires us to keep, for example your billing data.

8. Your rights (ARCO rights)

You have the right to:

  • Access your personal data.
  • Rectify it if it is inaccurate or incomplete.
  • Cancel it when you consider it is no longer needed.
  • Object to its processing for specific purposes.

You can also withdraw your consent and limit the use or disclosure of your data.

To exercise any of these rights, write to us at somos@moment0.mx or by WhatsApp at 722 931 3202. We will respond within the time limits set by law. We may ask you to confirm your identity before handling your request.

9. Authority

If you believe your rights were not properly addressed, you can go to the personal data protection authority in Mexico, currently the Secretaría Anticorrupción y Buen Gobierno (the Ministry of Anti-Corruption and Good Governance), which took over the functions of the former INAI.

10. Security

We take reasonable measures to protect your information. However, no system is completely secure, so we ask that you do not send us sensitive information through unsecured channels.

11. Minors

Our services are contracted by adults. We do not knowingly collect data from minors on their own. If you are a mother, father or guardian and believe a minor provided us with data, contact us and we will delete it.

12. Changes to this notice

We may update this notice due to changes in our practices or for legal reasons. We will publish the updated version on this site and change the date of last update.

13. Contact

Do you have questions about this notice or your data? Write to us:

Roberto Ministro Rangel (Jumping Panda)
Huertas 8, Colonia La Virgen, C.P. 52149, Metepec, Estado de México, Mexico
somos@moment0.mx · 722 931 3202